Orders are processed immediately after payment confirmation. Sirigaita can take up to one or two days to prepare the order, depending on the flow of customer orders.
After preparation the estimated time for delivery of orders is:
- 1 working days to Continental Portugal, 4 working days to the Portuguese Islands
- 3 working days to France and Germany
- 4 to 5 working days for others European countries, with the exception of Ireland, which has foreseen 6 working days.
- for other destinations, it will be subject to further information, please contact us.
The shipment of orders is made on working days so that, for purposes of counting the estimated delivery time of orders, weekends or national holiday days are not accounted for. The products will be delivered within the estimated time and at the address indicated by the customer.
After the order is sent, you will receive a tracking number to track your shipment.
It is essential, especially in summer and transition period, to have someone present to receive the order, as we only guarantee the entire quality of the product up to the limit of the delivery time. After this time, we are not responsible for the quality and/or presentation of the product.
We ship during hot and cold weather. Regarding the hot weather, we use a special packaging that keeps the chocolate protected and fresh during shipping. During cold weather, we have no problem keeping chocolate at a stable temperature.
For more information, consult Terms and conditions.