Privacy policy

The website is designed to respond specifically to customers' needs and interests.

The site navigation is susceptible of personal data collection, which is processed in accordance with purposes set forth in the collection and is stored in order to ensure their safety and confidentiality.

This document aims to frame our privacy policy and the processing of personal data collected during your sales process on the Internet and the processing of information for promotional purposes whatever the method of collection.


1 - General principles

We commit ourselves to preserve the clients' right to privacy, creating conditions that guarantee the selectivity and relevance of the personal data collected and the provision to the client of ways to access, change or withdraw their information in the current legal framework.


2 - Legitimacy in Data Treatment

All personal customer data contained in our databases were provided directly by their owners, voluntarily, by filling in the electronic forms provided by the site, with your consent and for the purpose of sale and purchase of advertised products, their delivery, as well as knowledge of the products and offers from the site.


3 - Data Collected

The personal data provided includes name, address, email, password, order history, preferences, among others strictly related to the sale of the products on the site

The collected data is provided freely and voluntarily by users who expressly authorize and consent their use for orders management and commercial relations and also to provide our partners (carriers) that are responsible for conducting the final delivery of orders.

It is the strictly necessary data for management of the complete process of ordering and delivery of products at the place of destination indicated, as well as to carry out the respective means of contact and the handling of the necessary legal documentation.

Thus, the data are intended exclusively to the sale of the products and services advertised on the site and can also be used for communication, information about product offerings, services, promotional or advertising campaigns, unless otherwise indicated by the client.

Confidentiality, transparency and control over the collection and use of personal data are guaranteed by the adoption of the necessary levels of security and protection.


4 – Cookies

Cookies "are small labels of software that are stored on your computer through the browser, retaining only information related to your preferences, not including, as such, your personal data.

Cookies help determine the usefulness, the interest and the number of uses of your websites, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

There are two cookie groups that can be used:

Permanent cookies - cookies that are stored at the browser level in their access equipment (PC, mobile and tablet) and are used whenever you re-visit one of our websites. They are generally used to direct navigation to user's interests, enabling us to provide a more personalized service.


Session cookies - These are temporary cookies that remain in your browser's cookie file until you leave the website. The information collected by these cookies is to analyze traffic patterns on the web, allowing us to identify problems and provide a better browsing experience.


Type of cookie


Strictly needed cookies

Allow browse the website and use its applications, and access to secure areas of the website. Without these cookies, services you have requested can not be provided.

Analytical Cookies

They are used anonymously for the purpose of creating and analyzing statistics, to improve the functioning of the website.

Functionality cookies

They retain user preferences regarding the use of the site so that it is not necessary to configure the site each time the visit.

Third-party cookies

Measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.

Advertising Cookies

They target ads based on the interests of each user, and further limit the number of times you see the ad, helping to measure advertising effectiveness and success of the organization website.


All browsers allow the user to accept, reject or delete cookies, in particular by selecting the appropriate settings in their browser. You can set cookies in the "Options" or "Preferences" menu of your browser.

Note: Disabling cookies may prevent some Web services from working correctly, affecting part or all of the navigation on the website.

Cookies Settings in Internet Explorer - Disable Cookies

1) Click "Tools" on the menu and choose the "Internet Options" option;

2) Select the "Privacy" tab;

3) Move the bar to the top, where "Lock all cookies" will appear.

Note: Disabling cookies may prevent some web services from working properly. Disabling cookies does not provide any sort of anonymity or prevents websites monitor their search habits.

Cookies Settings in Mozilla Firefox - Disable Cookies

1) Click on the "Tools" menu;
2) Select "Options";
3) Click on the "Privacy" icon, which is on the top panel;
4) In the section "Cookies" deactivate the option "Accept cookies of the sites";
5) Click "OK" to save your changes and close.

Note: Disabling cookies may prevent some web services from working properly. Disabling cookies does not provide any sort of anonymity or prevents websites monitor their search habits.

Chrome Cookies Settings - Disable Cookies

1) Click on "Customize and control Google Chrome" (symbol);
2) Select "Tools" option;
3) Click on "Clear browsing data";
4) In the check box, "Clean the following items from:" choose the "always" option;
5) Select the first 4 options and click on "Clear browsing data".

Cookies Settings in Safari Web and IOS - Disable Cookies

1) Click on "Edit";
2) Select "Preferences";
3) In the top panel, select the "Security" icon;
4) In the "Accept Cookies" section, select "Never".

Note: Disabling cookies may prevent some web services from working properly. Disabling cookies does not provide any sort of anonymity or prevents websites monitor their search habits.
For more information about cookies and their use, we suggest you check the following link:


5 - Third Party Content

The site may contain links to third-party sites that are not under the control of the site owner, who has no responsibility for their content.


6 - Data Transmission

The personal data provided will not be transmitted to third parties, except for the exceptions provided for in the law and in the framework regulated by the National Data Protection Commission, with the purpose of being used by them for purposes other than those indicated in the collection process, and also for be used by trading partners (carriers) in order to fulfill and ensure delivery of orders.


7 - Customer Rights

Customers have the right to information, access and opposition.

The data provided is collected by the owner of the site for strict compliance with the purpose of selling their products advertised and delivery.

 Customers may at any time access their data provided through their personal area available on the site.

 Clients may express their opposition to their personal data processing, by contact to be established by e-mail (...), by post (...) or by telephone contact


8 - Security and Confidentiality 

The data provided by the customer is totally confidential and will not be delivered to third parties, except for strict compliance with products sale and delivery, including through the use of trading partners (carriers).

We promote the necessary resources to protect information and limit access to databases, including access control to servers and physical facilities that promote the expedition and shipping of orders, controlling the use of information collected and resorting to computer barriers that prevent unauthorized access.